Take an additional 30% off sale with code JOIE30
Take an additional 30% off sale with code JOIE30

FAQ

Product Availability

There may be overlap between in-store item availability and online item availability. Please contact us if you are interested in a product and your size is currently unavailable. In an instance where an order is placed online and an item cannot be fulfilled, we will contact you as soon as possible.

Online Price Adjustments

We are more than happy to refund a price adjustment if the item was purchased within 7 days of the markdown. Price adjustments do not apply to flash sales/one-day promotions, or sale items that have been marked down further.

Payment Options

The prices displayed on our site are in US dollars. We accept the following payment types: American Express, Discover, MasterCard, Visa. We do not currently accept gift cards as payment online.  Please call the shop if you would like to place an order online with a gift card and we will process your payment over the phone.

Size Guide

As each of our designers has a different style and fit, we do not have a generic size guide. Details about fit for each item are found on its individual product page. If you have additional questions about sizing, please feel free to call us at 919-251-8537 to speak with a member of our team.

Gift Cards

Gift cards are not currently available online. If you would like to buy a gift card, please call the shop and we will gladly accommodate your needs. Gift cards can be used in-store only. Please call the shop at 919-251-8537 if you would like to place an order for items found on the website with a gift card. We will process your payment over the phone.

We are happy to mail a gift card to its recipient! If you would like gift-wrapping, UPS shipping is $10. If you would like the gift card sent in an envelope without gift-wrapping, shipping is complimentary.

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